Grievance Redressal

Need assistance with any queries you have? The DNS Bank team is happy to help.

At DNS Bank, we are committed to providing seamless banking services and ensuring customer satisfaction through our robust Grievance Redressal System. If you have any concerns, you can lodge a complaint via our branches, website, customer care, or email. We follow a structured three-tier escalation process for efficient resolution, and unresolved matters can be escalated to the Banking Ombudsman .

Your feedback helps us improve and serve you better. To register a complaint, visit our Grievance Redressal page, call our 24x7 helpline at 1800-233-1700 / 8655785534, or contact your nearest DNS Bank branch. For inquiries, email enquiry@dnsb.co.in (general) or neft@dnsb.co.in (NEFT/RTGS/UPI-related).